Ups Near Mne (2024)

FAQs

How can I actually talk to a person on UPS? ›

If you are not home to sign for a UPS package, the driver will leave a notice on your door with instructions on how to receive your package. You may be able to sign the notice and have the package left at your door, or you may need to pick it up at a UPS location.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

(800) 742-5877

United Parcel Service / Customer service

Start a claim within 60 days of the scheduled delivery for packages that have been lost or damaged, or if a collect on delivery (C.O.D.) payment wasn't received.

– The length of a UPS investigation can vary depending on the complexity of the case and the amount of evidence that needs to be gathered. However, most investigations are resolved within 10 business days.

UPS Delivery Attempts

UPS makes up to three delivery attempts, depending on the recipient's availability. If the recipient is not home to receive their package, UPS leaves a delivery notice each time, informing them of the missed attempt and the next steps.

Where does UPS leave packages if no one is home to receive them? – UPS may leave packages in a safe location at the recipient's address, such as a porch, garage, or backyard. If there is no safe location, UPS may attempt to deliver the package to a nearby neighbor or hold it at a UPS location for pickup.

UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable parcels will be returned to the sender. To prevent your parcel from being returned or to make alternate delivery arrangements, track your parcel.

Will UPS leave a package at the door? ›

If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. This may include a front porch, side door, back porch or garage area, among others.

If you miss the UPS signature required delivery, UPS will make three attempts to deliver the package. After the third attempt, the package will be returned to the sender.

If you confirm your agreement to the UPS Customer Service SMS Program Terms and Conditions and the UPS Privacy Notice by replying "YES" to the number in the table below, you will be subscribed to engage with either an automated chatbot and/or a live agent to respond to your questions, inquiries, and concerns consistent ...

Customers can head over and pick up their deliveries whenever it's convenient for them. Our dedicated team will even alert you when your package is ready for pickup - all you need to do is bring your ID that matches the delivery information, and you'll be good to go.

Our Fastest Service. UPS Express Critical^® is our same-day delivery service. To order a shipment, call 1-800-714-8779 from the U.S. and Canada, or contact us via e-mail at UPSExpressCriticalInsideSales@ups.com.

Complaints should be lodged in writing, in the electronic form (including fax, e-mail or contact form on the www.ups.com website) or verbally, for the record.

Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process (Amazon, Dell, Apple). Contact the shipper who requested that you submit your claim for further assistance.

Track Your Package On-The-Go

Download the UPS App to get delivery updates on your phone and track your packages in real time.

You can have your shipment picked up from your home or office by scheduling your pickup online at the link below or by calling 1-800-PICK-UPS^® (1-800-742-5877).